Frequently Asked Questions
Why are we opening an Office on Long Island?
- In response to the Moreland Commission’s investigation of Superstorm Sandy, Governor Cuomo signed new legislation on July 29, 2013. The legislation restructures utility operations of Long Island Power Authority (LIPA). The legislation improves customer service, including stabilizing rates and enhancing emergency response and preparation; reduces the cost of LIPA debt; and implements state oversight for the new utility company.
- Under the restructuring, utility performance and rates will be subject to tougher state oversight under the new Long Island office of the Department, which will have the authority to review PSEG Long Island’s operations and issue recommendations to the LIPA Board for implementation, as well as conduct an independent review of rate requests.
What is LIPA and what do its operations cover?
- LIPA is a non-profit municipal electric provider, owns the retail electric transmission and distribution system (T&D) on Long Island and provides electric service to more than 1.1 million customers in Nassau and Suffolk counties and the Rockaway Peninsula in Queens. It was established by New York State in 1998 to assume the operations of the former Long Island Lighting Company. LIPA does not provide natural gas service or own any on-island generating assets.
Where will the Department’s new Office be located?
- The new DPS office is located at 125 East Bethpage Road, Plainview, NY.
When will the Office be open for business?
- The office opened on January 2, 2014 and is proceeding with its new regulatory responsibilities for LIPA.
How will the new Office be structured?
Julia Bovey was named Director of the new office to function as the Chief Operating Officer of the Long Island operations. In addition to the Director and Deputy Director, the office is directly supported with onsite management and professional staff in a range of disciplines.
How many employees will be in the new Office?
- The new Office will be supported with approximately 40 staff members, potentially increasing to 50 if needed, over the next two years. Staffing will be completed in phases, with the largest number anticipated to be in place within this fiscal year.
What will staff’s responsibilities include?
- The purpose of the new Office, which will largely operate as a separate Division of the Department given its extraordinary focus, will be to assist LIPA with overseeing the core utility operations of PSEG-LI. The new Office will strive to maximize accountability and transparency on all matters related to electrical service on Long Island, including during times of inclement weather.