Consumer Complaint Investigation and Resolution

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Department of Public Service – Long Island

 

Consumer Complaint Investigation and Resolution

The DPS has a process in place to help customers resolve issues with their utility. Customers should first contact their utility to resolve a complaint. If unable to get satisfactory help, the DPS has staff to assist customers by investigating their complaints. To file a complaint with DPS, click here

The DPS complaint process has three levels of investigation:

A copy of our brochure describing the Department's complaint process is available for download here

This page last modified 03/24/16 03:11:07 PM